Spianata & Company Limited provides its service to you subject to the following Conditions of Website use.
In consideration of your use of the Delivery Service, you agree to provide true, accurate, current and complete information about yourself as prompted by the Service's Registration Form.You will receive a password and account designation upon completing the Service's registration process.You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.
1) ACCEPTANCE OF TERMS
Your access to and use of www.spianata.com (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions please stop using the Website.
i) All trademarks, copyright and all other intellectual property rights in the Website and its content (including without limitation the Website text, graphics, design and all software and source codes connected with the Website) are owned by or licensed to Spianata & Company Limited or otherwise used by Spianata & Company Limited as permitted by law.
ii) You accept to use the content of the Website solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial use only.
Our products are produced in our kitchens where we occasionally used certain types of nuts. Therefore we are unable to guarantee that any of our foods are free from nuts or nut derivatives. Moreover the descriptions of the ingredients is as accurate as possible but some products may contain other ingredients. If, for various reasons, it is important for a client to obtain more precise information regarding the ingredient composition of our recipes, then the client should contact Spianata & Co online using the Contact Us link.
Credit Card Payments are via PROTX online payment gateway (VeriSign) and funds will be taken on completion of your order.
2) DELIVERY ON TIME
Our goal is to always deliver within your specified time slot. No guarantee is offered, however we will consider appropriate compensation for any orders which are delivered late. Should we be unable to deliver your order due to missing information or incorrect data from your part (no telephone number or incorrect telephone number, contact unavailable, wrong address provided etc.), we will not offer a compensation and you will be charged for your order.
You agree that Spianata & Company Limited in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service.
3) COMPLAINTS & FEEDBACK
Please submit any feedback or complaints using our online "Contact Us" form only. We will use this information to constantly improve the quality of our delivery service and to address any issues you may have related to your delivery orders.
4) PAYMENT PROCEDURES & TERMS
Orders are paid for online by credit or debit card only with a secure payment system (PROTX).
5) CANCELLATION POLICY
No orders can be cancelled once order has been processed and payment received.
6) ALLERGIES
Our products are produced in our kitchens where we occasionally used certain types of nuts. Therefore we are unable to guarantee that any of our foods are free from nuts or nut derivatives.
Credit Card Payments are via PROTX online payment gateway (VeriSign) and funds will be taken on completion of your order. Corporate Account holders must respect their account payment terms.
